Shipping and Returns

Shipping

We will do our best to ship out every order within 72 hours of receiving it. We charge flat rates for shipping based on weight and UPS shipping zones. 

Additional taxes may be applied by the customs services in non-European countries, these charges are payable by the customer.

Returns

If you are not 100% satisfied with your purchase, you can return the product and we'll refund the full cost of the item minus shipping costs.

You can return a product within 10 days of the date of receipt. Any product returned must be in the same condition you received it and in the original packaging.

Certain items, such as pillow covers and carpets from the Souk Finds, cannot be returned or exchanged.

If you would like to make a return, email returns@thalassahome.com and we will facilitate the process.